Terms of service
Terms of Service – Monarch Gadgets and Accessories Ltd
Effective Date: 1 March 2026
These Terms of Service (“Terms”) govern your access to and use of www.monarchgadgets.com and the purchase of products from Monarch Gadgets and Accessories Ltd (“we”, “our”, “us”).
By using this website or placing an order, you agree to be bound by these Terms.
1. Company Information
Monarch Gadgets and Accessories Ltd
139 Portland Road
Birmingham
B16 9SS
United Kingdom
Email: info@monarchgadgets.com
2. Use of Our Website
By using this website, you confirm that:
You are at least 18 years old.
The information you provide is accurate and complete.
You will not use this website for unlawful or fraudulent purposes.
You will not attempt to interfere with the website’s security, functionality, or performance.
We reserve the right to suspend or refuse access to any user who breaches these Terms.
3. Products and Descriptions
We make every effort to ensure product descriptions, specifications, images and prices are accurate.
However:
Images are for illustrative purposes only.
Packaging design may vary.
Minor variations in colour, design or specification may occur.
Compatibility information is provided in good faith but customers are responsible for checking suitability before purchase.
Nothing in this section affects your statutory rights under UK consumer law.
4. Orders and Contract Formation
When you place an order:
You will receive an order confirmation email acknowledging receipt.
This confirmation does not constitute acceptance.
A legally binding contract is formed only when your order is dispatched.
We reserve the right to cancel any order for reasons including but not limited to:
Pricing or listing errors
Stock unavailability
Payment authorisation failure
Suspected fraud or misuse
Incorrect customer information
If payment has been taken, a full refund will be issued.
5. Pricing and Payment
All prices are displayed in GBP (£).
We reserve the right to change prices at any time without prior notice.
Payment must be made in full at checkout.
We use secure third-party payment providers and do not store full card details.
If a pricing error is identified after purchase, we will contact you before dispatch.
6. Delivery
Delivery timeframes are estimates only and are not guaranteed.
We are not responsible for delays caused by:
Courier services
Incorrect address details provided by the customer
Events outside our reasonable control
Risk in the goods passes to you upon confirmed delivery to the address provided.
7. Returns and Refunds
Please refer to our Return & Refund Policy for full details.
Your statutory rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013 remain unaffected.
8. Faulty or Defective Products
If a product is faulty, not as described, or not fit for purpose, you must notify us as soon as reasonably possible.
We may:
Request photographic evidence
Request return of the item for inspection
Offer repair, replacement or refund in accordance with UK law
We are not responsible for faults caused by:
Accidental damage
Misuse
Unauthorised modification
Normal wear and tear
9. Limitation of Liability
To the fullest extent permitted by law:
We shall not be liable for indirect, incidental, special or consequential losses.
Our total liability shall not exceed the purchase price of the goods in question.
Nothing in these Terms excludes or limits liability for:
Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Any liability that cannot legally be excluded
10. Intellectual Property
All content on this website, including but not limited to:
Logos
Branding
Product descriptions
Images
Graphics
Text
is the intellectual property of Monarch Gadgets and Accessories Ltd and may not be copied, reproduced, distributed or used without written permission.
11. Account Security (If Applicable)
If you create an account on our website:
You are responsible for maintaining the confidentiality of your login details.
You accept responsibility for activities carried out under your account.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and store personal data.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, availability, or privacy practices of external websites.
14. Force Majeure
We shall not be liable for failure or delay in performing our obligations where such failure results from events beyond our reasonable control, including but not limited to:
Natural disasters
Government restrictions
Supply chain disruption
Pandemic-related disruption
Transport or courier failures
15. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
16. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
17. Changes to These Terms
We reserve the right to amend these Terms at any time. Updated versions will be posted on this page and will take effect immediately upon publication.
18. Contact Information
For any questions regarding these Terms, please contact:
Monarch Gadgets and Accessories Ltd
139 Portland Road
Birmingham
B16 9SS
United Kingdom
Email: info@monarchgadgets.com