Terms of service
Terms of Service – Monarch Gadgets and Accessories Ltd
Effective Date: 1 March 2026
These Terms of Service ("Terms") govern your use of our website www.monarchgadgets.com and the purchase of products from Monarch Gadgets and Accessories Ltd (“we”, “our”, “us”).
By accessing our website or purchasing from us, you agree to be bound by these Terms.
1. Company Information
Monarch Gadgets and Accessories Ltd
139 Portland Road
Birmingham
B16 9SS
United Kingdom
Email: info@monarchgadgets.com
2. Use of Our Website
By using this website, you confirm that:
You are at least 18 years old.
The information you provide is accurate and complete.
You will not use our website for unlawful purposes.
You will not attempt to hack, disrupt, or misuse the website.
We reserve the right to refuse service to anyone at any time if misuse is suspected.
3. Products & Descriptions
We aim to ensure all product descriptions, images and prices are accurate. However:
Images are for illustration purposes only.
Packaging may vary.
Minor variations in colour or specification may occur.
If a product is faulty, not as described, or not fit for purpose, your statutory rights under UK consumer law apply.
4. Orders & Acceptance
When you place an order:
You will receive an order confirmation email.
This does not constitute acceptance of your order.
A contract is formed only when your order is dispatched.
We reserve the right to cancel orders due to:
Pricing errors
Stock unavailability
Suspected fraudulent activity
Incorrect customer information
If payment has already been taken, a full refund will be issued.
5. Pricing & Payment
All prices are shown in GBP (£).
We reserve the right to change prices at any time.
Payment must be made at checkout via our secure payment providers.
We do not store full credit card details.
6. Delivery
Delivery times provided are estimates only.
We are not responsible for delays caused by:
Courier services
Customs (if applicable)
Incorrect delivery details provided by the customer
Risk of loss passes to you once the goods are delivered.
7. Returns & Refunds
Please refer to our Return & Refund Policy for full details.
Your statutory rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013 are not affected.
8. Warranty & Faulty Products
If a product develops a fault:
You must notify us as soon as reasonably possible.
We may request photos or return of the item for inspection.
We may offer repair, replacement, or refund depending on circumstances and time elapsed since purchase.
Damage caused by misuse, accidental damage, or unauthorised modification is not covered.
9. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for indirect, incidental, or consequential losses.
Our total liability shall not exceed the purchase price of the product.
Nothing in these Terms excludes liability for:
Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Any matter which cannot legally be excluded
10. Intellectual Property
All content on this website, including:
Logos
Images
Text
Product descriptions
Branding
is the property of Monarch Gadgets and Accessories Ltd and may not be copied or reproduced without written permission.
11. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal data.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, or policies.
13. Force Majeure
We are not liable for failure to perform obligations due to circumstances beyond our reasonable control, including but not limited to:
Natural disasters
Government restrictions
Supply chain disruption
Pandemic-related disruption
14. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Updates will take effect immediately upon posting on the website.
16. Contact Information
For any questions regarding these Terms, please contact:
Monarch Gadgets and Accessories Ltd
139 Portland Road
Birmingham
B16 9SS
Email: info@monarchgadgets.com